Intertops' aim is to offer a superb gaming experience to customers for recreational purposes. Intertops also recognizes that for a small group of people, gaming may not be for entertainment only; part of our commitment involves our social responsibility to customers who need support to help manage their gaming experience which affects them negatively.
This section seeks to educate you on the options available to effectively manage your gaming experience.
While most of our customers enjoy a gaming experience within their resources, it can be more challenging for some. How well do you manage your gaming experience?
Click here for a quick self-assessment.
If you are aware that your gaming experience is no longer for entertainment and requires immediate support, help is just a click away. We recommend the following support organizations.
For more information please click below.
We offer customers the option of managing their bank roll by setting deposit limits that best suit their needs.
You can take advantage of the following:
For more please e-mail us at [email protected] if you have any questions regarding setting your spending limits.
Self-exclusion allows you to customize your gaming experience here at Intertops. Although self-exclusion is an option for anyone to consider, it seeks to offer support to customers who may have lost control of their gambling experience.
If you feel that you have a gambling problem, self-exclusion is the ideal option for you.
Self-Exclusion allows you to restrict access to your account for:
Self-exclusion is a process and can only be formally put in place after you have completed and returned the self-exclusion form to us.
Please click here to complete the self-exclusion form.
Once you have completed the self-exclusion form please scan and send by e-mail to [email protected]
Once we have received the self-exclusion form, we will update your account immediately to reflect your instructions and confirm this action by e-mail.
During self-exclusion we take reasonable measures to ensure we comply with your instructions.
Intertops seeks to adhere to your instructions; it is equally important that you uphold your commitment by not doing any of the below:
Intertops will not be liable for any subsequent losses or damages should you take any of these actions to by-pass the self-exclusion agreement.
Should you require more information about this option please feel free to contact us via telephone, live chat or e–mail.
Additional support is offered to customers who want to self-exclude from gaming entirely.
The Kahnawake Gaming Commission (KGC) provides an option of comprehensive self- exclusion and player limitation. This offers additional support to customers who wish to be excluded from all gaming websites regulated under the KGC jurisdiction.
This can be done by completing the comprehensive self-exclusion form by clicking here
Once submission is complete, the KGC will send a directive to all gaming companies which fall under their jurisdiction.
More information about comprehensive self-exclusion and player limitation through the KGC can be found here
The prevention of underage gambling is an equally important aspect of our commitment to responsible gaming.
A customer can only be allowed to have an account if they are 18 years or older. At the point of registration, all accounts are reviewed by our security team to ensure that the information entered is accurate and true.
If an account is registered with a misrepresented date of birth in order to avoid the age restriction, the account will be immediately disabled and winnings, if any, will be forfeited to the gaming commission.
As an additional measure, Intertops is registered at Cybersitter. This website offers a filtering engine which facilitates full parental control.
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